Terms & Conditions

Last updated: 27 September 2026

These Terms & Conditions apply when you, as a consumer, purchase products from elydrinks.com. By placing an order, you agree to these terms. Mandatory consumer rights always apply and are not limited by these terms.

1. Seller information

The seller is:

LYTE Nordic AB
Brand: Ely
Organisation number: 559595-1053
Registered address: Textilvägen 10, 435 39 Mölnlycke, Sweden
Email: info@elydrinks.com

2. Eligibility to order

You must be at least 18 years old to place an order, or have the consent of a parent or legal guardian. You must provide accurate and complete customer, payment and delivery information.

3. Products and product information

We aim to present product descriptions, images, ingredients, nutritional information, availability and colours as accurately as possible. Screen settings and packaging updates may cause minor visual differences. The information on the physical product packaging applies if there is a difference between the packaging and general website content, unless mandatory law provides otherwise.

Always read the product label before use. Food supplements are not a substitute for a varied, balanced diet and healthy lifestyle. Our website does not provide medical advice and our products are not intended to diagnose, treat, cure or prevent disease.

4. Orders and formation of the contract

Before placing an order, you can review and correct the information entered at checkout. An order is placed when you click the button that clearly indicates an obligation to pay.

After placing an order, you will receive an electronic order confirmation without undue delay. The purchase contract is formed when we confirm that we have accepted your order. We may reject or cancel an order before acceptance where, for example, the product is unavailable, payment cannot be authorised, the order appears fraudulent, a technical error has occurred or the price is obviously incorrect. If payment has already been taken, it will be refunded.

The language of the contract is English. These terms can be saved or printed, and the applicable terms will also be provided or linked in connection with your order confirmation.

5. Prices and payment

All consumer prices are shown in Swedish kronor (SEK) and include applicable VAT unless clearly stated otherwise. Delivery charges and any other applicable costs are shown before you complete the order.

Available payment methods are shown at checkout and may be provided by third-party payment providers. Additional terms from the chosen payment provider may apply. You are responsible for ensuring that you are authorised to use the selected payment method.

Promotions, discount codes and offers apply only under their stated conditions and cannot be combined unless expressly stated. We reserve the right to correct obvious pricing, campaign or technical errors before accepting an order.

6. Delivery

We offer worldwide shipping. Available destinations, delivery methods, costs and estimated times are shown at checkout. Delivery may be unavailable to certain destinations because of carrier limitations, sanctions or local import rules.

For deliveries outside Sweden, the destination country may impose import VAT, customs duties or handling fees. Unless these charges are expressly included and collected at checkout, they are charged by the relevant authority or carrier and are the customer’s responsibility, to the extent permitted by applicable law. Customers are responsible for checking whether the product may legally be imported into their destination country.

If delivery is delayed, contact us at info@elydrinks.com. Your rights in the event of delay are governed by mandatory consumer law. If delivery by an agreed deadline is essential, tell us before placing the order.

Risk of loss or damage passes to you when you, or a third party designated by you other than the carrier, receives the product.

7. Right of withdrawal and returns

We offer a 30-day right of withdrawal for online purchases, which extends the 14-day statutory right of withdrawal. Conditions, exclusions, return instructions and the model withdrawal form are set out in our Return Policy, which forms part of these terms.

Our online withdrawal function is available through the clearly labelled “Withdraw your purchase” link in our website footer.

8. Complaints and faulty products

If a product is faulty, damaged, incorrect or not as described, contact info@elydrinks.com and include your order number, a description and photos where relevant. Statutory remedies under mandatory consumer law apply.

Consumers in Sweden may complain about an original defect for up to three years and should notify us within a reasonable time after discovering, or when they should have discovered, the defect.

9. Uncollected parcels

Failure to collect a parcel does not automatically constitute a valid withdrawal. If a parcel is returned because it was not collected or because inaccurate delivery information was supplied, we may charge reasonable direct costs actually incurred, to the extent permitted by law.

10. Website content and intellectual property

The website and its content — including the Ely name, logos, text, graphics, product images, design and other material — are owned by or licensed to LYTE Nordic AB and are protected by applicable intellectual property law. You may use the website for personal, non-commercial purposes. No content may be copied, distributed, modified or commercially used without prior written permission, except where permitted by law.

11. Liability

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, or any mandatory consumer remedy.

We are not responsible for loss caused by incorrect use of a product, failure to follow the label or instructions, or circumstances attributable to the customer. We are not responsible for indirect business losses because these terms apply to consumer purchases for private use.

12. Events outside our reasonable control

We are not responsible for delay or failure caused by events outside our reasonable control, such as major transport disruption, natural disaster, epidemic, war, government action, labour dispute, widespread telecommunications failure or similar event. This does not limit rights that cannot be excluded under mandatory consumer law. We will take reasonable steps to reduce the effect and resume performance.

13. Personal data

We process personal data as described in our Privacy Policy.

14. Changes to these terms

We may update these terms from time to time. The version that applied when your order was placed continues to govern that purchase. The latest version and revision date are published on this page.

15. Governing law and disputes

These terms are governed by Swedish law. If you are resident in another EU/EEA country, you also retain any mandatory consumer protection provided by the law of your country of residence.

Please contact us first so we can try to resolve any issue. If we cannot agree, a Swedish consumer may be able to refer the dispute to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), Box 174, 101 23 Stockholm, Sweden, www.arn.se. We participate in dispute resolution where required and will follow applicable mandatory rules. You may also bring a claim before a competent court.

16. Contact

Questions about an order or these terms can be sent to:

LYTE Nordic AB / Ely
Textilvägen 10, 435 39 Mölnlycke, Sweden
info@elydrinks.com